Privacy Policy

2. Information We Collect

We may collect the following categories of information:

• Contact details such as your name and email address.
• Account and membership details when you subscribe or log in.
• Payment metadata from payment processors (we do not store full card numbers).
• Usage data such as pages viewed, referral sources, and device/browser information.
• Communications you send us, including support requests and feedback.

3. How We Use Information

We use information to:

• Provide, maintain, and improve our website and membership services.
• Process subscriptions, payments, and customer support requests.
• Send service updates and, where allowed, marketing communications.
• Monitor performance, security, and fraud prevention.

4. Cookies and Analytics

With your consent, we use Google Analytics 4 on the public website to understand traffic and improve the experience. If enabled, Google Analytics uses cookies and similar technologies to process information such as pages visited, referring pages, and browser and device information. We do not send journal entries, wellness selections, account identifiers, or payment details to Google Analytics. Advertising personalization and Google Signals are disabled. You can reject or withdraw analytics consent at any time using Privacy settings on the site; withdrawing consent stops future analytics collection and removes Google Analytics cookies where possible. Learn more in Google's Privacy Policy.

5. Third-Party Services

We may use trusted third parties to operate parts of our service, such as payment processing, email delivery, analytics, hosting, and content tools. These providers process data according to their own privacy policies and our agreements with them.

6. Data Retention

We retain personal information only as long as needed for business, legal, tax, and security purposes, then delete or anonymize it where required.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to request portability. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

9. Security

We use reasonable technical and organizational safeguards to protect personal information. No method of internet transmission or storage is 100% secure.

10. Changes to This Policy

We may update this policy from time to time. Changes become effective when posted on this page with a revised effective date.

11. Contact

For privacy questions or requests, contact:
Holistic Energy Living
Email: holisticenergyliving@gmail.com
Address: Address available upon request.